MyPhysio3D Support

1. Contact Us

Need help? Email us at support@myphysio3d.com and we will get back to you.

2. Troubleshooting

The 3D model does not load

Check your internet connection and restart the app. The anatomy models are downloaded on first use, so the very first load can take a moment.

The app feels slow

3D rendering is demanding. Close other apps running in the background and try again.

Changing the language

Open the Profile tab and choose your language under App Language. The interface, syndrome descriptions and anatomy labels all follow that setting.

3. Privacy and Data

Read our Privacy Policy to learn how we handle your data.

How do I delete my data?

The app has no account, so there is no account to delete. Your app preferences are stored on your device and are removed when you delete the app. To request deletion of the anonymous analytics associated with your installation, email us at support@myphysio3d.com.

4. Medical Disclaimer

MyPhysio3D is for general education and information only. It does not provide medical advice, diagnosis or treatment. Always consult a qualified healthcare professional about any medical condition.